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How much does it cost to become a partner?
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- Becoming a partner is absolutely free.
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What is in it for me?
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- As a partner, you will receive a huge discount. This discount allows you to mark up
the price.
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How can you charge so little?
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- We charge the minimum price possible, because we have such a high flow of drives
coming in and out.
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What if you cannot recover the data?
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- If we cannot recover the data, then the service is free. No data, no charge. We
will ship back the drives at our cost.
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How do you give the customer the data?
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- We ask you to send a good drive or CD, usually one from the customer.
- In the event that you are going to buy a drive, then we can arrange to get one for
you.
- If you need us to buy one for you, we will charge you only our cost.
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What is the typical order of events?
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- Customer brings Hard drive to your company for data recovery.
- Check our Partner Pricing guide and determine how much you want to charge the customer.
- Normal turn-around is less than a week.
- Ship us the drive along with a good drive.
- Once we receive the drive, we will call you with the tracking number.
- Track status online at Konicom.com/status.
- We ship it to you, at our cost, with or without the data.
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Do you give us a quote?
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- No need to, our prices are set. The price is based on the size of the drive, not
the amount of damage.
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What kind of facilities do you have?
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- We have a fully equipped laboratory, including all the latest proprietary hardware
and technologies in data recovery.
- With our state of the art, completely renovated, class 100 clean room, and a full
staff of data recovery experts, we can serve all your data recovery needs.
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Why a class 100 clean room?
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- A dust particle, typically larger than a human hair, on the platter inside your
hard drive is like a mountain to its read/write heads and can cause some serious
damage to the hard drive's platter surface.
- Hard drives with a mechanical failure therefore require a "clean" environment
for opening and making delicate repairs, with no margin of error for the smallest
particle. In a clean room, the air quality is 10,000 times purer than the everyday
environment where the dust particles are constantly being filtered and the room
temperature is maintained at 70°F, with the humidity at 45% RH. By also wearing
special suits, hair caps, face masks, boots and gloves, we decrease the odds of
contamination and increase the odds of successful data recovery.
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