 
Pricing Principle
Our motto is: "No data, no charge!"
Our data recovery labor charge is depending on the level of difficulty on data retrieval,
as well as time and effort spent on data recovery process. The amount of data to
be recovered is not much of a factor in pricing consideration. If we cannot retrieve
the data that is pertinent to you, you will not be charged. If you want a portion of the recovered data,
full price still applies.
Customers are required to verify their recovered data at checkout. No refund is
issued once the data leaves our premises.
To get a general idea of cost, below is our data recovery service pricing guideline.
A more accurate quote will be available upon a complete evaluation of your media.
Pricing Guide
Memory Stick Logical Data Recovery - From $150 to $299
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Konicom offers Logical Data Recovery
on the following types of media: Secure Digital Flash Card, San Disk (SD Memory
Card), Flash Memory, Memory Stick, Camera Memory Cards, USB Flash Drive, Compact
Flash, CD, and DVD. Samsung Galaxy, BlackBerry, Apple iPhone, LG Android, and other Smartphone Data Recovery start at $200.
Because there is additional work involved in the media repair on the physically
damaged recovery target, there is a charge for Physical
Data Recovery on the above medias, which is $300 and up.
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Tier 1 PC Data Recovery - From $150 to $299
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Most data loss due to human operating error will fall under this pricing category.
Tier 1 data recovery applies to situations where an existing operating system is
overwritten, data is deleted, or hard drive is formatted without first saving data,
as well as a situation like damage to file system due to deletion of system files.
This is where we can retrieve the data using our general data recovery software without
having to go all out.
Additional charges may apply to the handling of large data transferring to storage
devices.
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Tier 2 PC Data Recovery - From $300 to $799
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Cases which require more invasive data recovery work are within the tier 2 data
recovery. These recoveries range from minor damage to the media to severe Logical
Causes. Operating system corruption, firmware corruption, file structure damage
are just a couple of the Tier 2 data recovery indication.
When a hard drive makes clicking noises it often starts at the high end of this
category. The recovery may subsiquently move into Tier 3 if it requires a component
exchange with donor hard drive. In these cases, more time and effort may be required
for your data recovery.
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Tier 3 PC Data Recovery - $800 and up
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Tier 3 data recovery includes, but is not limited to, Physical damage to media,
clicking sound, hard drive hangs unresponsively or freezes. In some cases a hard
drive may not respond to conventional means of data retrieval, or after the extraction
process we discover that the data may have critical data structure damage. These
would also be considered within the Tier 3 data recovery category.
Sometimes Clean room procedures may be necessary for successful data recovery. This
labor-intensive procedure requires significant technical skills for success. We
will always cover the cost of parts regardless of whether we can recover the data
or not.
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RAID Data Recovery - Call us
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The cost of each RAID data recovery case will be provided after the evaluation. Please provide or ship all drives in the RAID array.
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Macintosh Data Recovery - Call us
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Macintosh data recovery, quote will be provided after free evaluation. Please bring
or ship device(s) to our shop at 1819 J Street, Sacramento, CA 95811.
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Turn Around Time, Excluding Shipping
- One to three business days for Laptop or PC hard drive data recovery
- Three to five business days for Macintosh hard drive data recovery
- We work 24/7 for RAID/Server on emergency requests
Prevent Future Data Loss
 To help protect against loss of data,
we offer affordable Automatic Secure Online Remote
Data Backup Service, a proactive solution which ensures that
your data is safe. Your data is secure and accessible to no one but you. For as
little as $10/mo (up to 10 GB
of data, upgrade available), you’ll never again worry about loss or deleted
data because of a hard drive disaster or system failure. Visit our Remote Backup Center
Web site for detailed information.
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